Business Management System employed at Tikhvin Industrial Site passes audit

The enterprises of the Tikhvin Industrial Site have successfully passed a surveillance audit proving compliance of their business management system with the global rail industry standard ISO/TS 22163:2017. The audit was held by the voluntary certification body of the Union of Industries of Railway Equipment (UIRE). As a result, the Tikhvin Freight Car Building Plant, TikhvinSpetsMash and TikhvinChemMash have proved the validity of their certificates for 2023.

The audit was held by IRI CONS LLC, a UIRE-accredited body for certification of management systems.

Marina Kovalkova, Head of Business Process and Management Development at the Tikhvin Freight Car Building Plant: "Having an international certificate acknowledges the efficiency and safety of our production, compliance of our products with both national and international standards and, most importantly, is evidence of our reliability and stability as a manufacturer to domestic and foreign customers. We are subject to the surveillance audit every year. We will continue our effort to refine business processes, proving ourselves to be highly competitive in the industry."

Sergey Kudryavtsev, auditor at IRI CONS: "During the audit, we have seen that all efforts in their production are aimed at ensuring high product quality. A lot of work has been done to optimise the scope of the regulatory and structural documentation within the management system, and the advancements in lean manufacturing have increased productivity. Due to many improvements in business processes, the differentiated assessment of all management systems of the three enterprises was increased by one percent or more. Based on the audit results, the Tikhvin Freight Car Building Plant, TikhvinChemMash and TikhvinSpetsMash will receive certificates of compliance with both the international and national standards ISO 9001 and ISO/TS 22163:2017."

The international standard ISO/TS 22163:2017 Railway applications — Quality management system — Business management system requirements for rail organizations: ISO 9001:2015 defines specific requirements for rail manufacturers, including process and project management, supplier development, cost management, life cycle costs, safety, uptime and maintainability. The standard establishes management system criteria to facilitate continuous improvement of business processes, as well as requirements for the development of the entire manufacturing chain employed in product creation.